Effective date: March 28, 2026

Mobile VSO ("we," "us," or "our") provides a mobile application (the "App") designed to help veterans understand and navigate the U.S. Department of Veterans Affairs (VA) disability claims process through general guidance and informational content.

Mobile VSO is not a law firm, does not provide legal or medical advice, and is not affiliated with the U.S. Department of Veterans Affairs.

This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1) Introduction

We value your privacy and aim to collect as little information as possible. This Privacy Policy describes our practices when you use the Mobile VSO App and any related services we provide (collectively, the "Services").

By using Mobile VSO, you agree to the practices described in this Privacy Policy.

2) Information We Collect

We designed Mobile VSO to function with minimal data collection. The types of information we may collect include:

A. Information you provide (generally not required)

Mobile VSO does not require you to create an account to access informational content. If you choose to contact us (for example, by email), we may receive the information you provide, such as:

• Your name (if you include it)
• Your email address
• The contents of your message and any attachments

B. App usage and device information (limited)

Depending on how the App is configured and whether analytics are enabled, we (or our service providers) may automatically collect limited information such as:

• App interaction data (for example, screens viewed, feature usage, crash reports)
• Device information (for example, device model, operating system version)
• Approximate location derived from IP address (typically city/region level), if collected by analytics providers

We do not intend to collect precise GPS location.